Clark Regional Emergency Services Agency cannot restore power or provide a timeline of when power will be restored and officials are asking the public to only call 911 for emergencies
In the aftermath of recent storms and looking ahead to Thursday’s expected heavy rain storm, officials at Clark Regional Emergency Services Agency (CRESA) are reminding residents that while 911 remains operational during power outages, preparation and calling the right agency can make a critical difference in helping us help the public.
A reminder from CRESA:
- The Tuesday night and Wednesday early morning windstorm caused widespread power outages, and additional outages are possible with the next storm.
- CRESA also experienced an outage, but we remain fully operational during power outages by using backup generators.
- 911 centers cannot restore power or provide outage timelines; power outages should be reported to Clark County PUD.
- CRESA is receiving hundreds of calls from residents reporting outages or seeking power-related assistance that emergency services can’t provide. We hope to keep lines open for emergencies.
CRESA also posted on social media some other phone numbers of interest. CRESA asked that during power outages and/or weather events, please only call 911 for life-threatening emergencies such as medical emergencies, fires, or other situations that require immediate police, fire, or medical response.
For other urgent issues, please use these numbers:
For power outages, call Clark Public Utilities at 360-992-8000.
For downed trees or urgent road issues, for county roads call 564-397-2446. For the City of Vancouver, call 360-693-9302.
Bonus info that is semi-related:
- Residents who rely on powered medical equipment — such as ventilators, oxygen, dialysis equipment, or power mobility devices — should have a plan in place before outages occur.
- Planning should include backup power options when available, fully charged batteries, and identifying a safe location with power if needed.
- Residents using generators should never operate them indoors or in garages due to the risk of carbon monoxide poisoning.
While winds are not expected to be as severe as Tuesday night into Wednesday, another heavy rain storm is expected Thursday into Friday morning. The Northwest Weather Service has posted a “Flood Potential” graphic for the region.
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