Hockinson resident Steven Zimmerman isn’t sure CenturyLink understands all the problems they are creating for the users
Editor’s note: Opinions expressed in this letter to the editor are those of the author alone and may not reflect the editorial position of ClarkCountyToday.com
On Sept. 19 I received an e-mail from CenturyLink Email Support. The e-mail stated that on Oct. 21 they were changing my e-mail from username@q.com to username@myctl.net. I’m not sure they understand all the problems they are creating for the users. Many websites use my e-mail account for log on and two-step verification. I fear losing access.
I have sent my concerns to CenturyLink and have yet to get a response. I wonder if other users have concerns and whether they have sent them to CenturyLink?
Steven Zimmerman
Hockinson
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It has been absolutely awful! all my stuff will not transfer over! So many businesses and email are q.com, and can’t talk to a person I an not that tech e to know how to do all this stuff. Its the pits and haven’t been able to do a new one correctly! This STINKS
Hello, I’m in Phoenix, AZ with the same transition issues. Over the past several months, I’ve dealt with changing the email address on nearly 200 accounts. Some of them required opening new accounts and, in some cases, losing VIP status, rewards, points, etc. I’ve considered voicing my pique to CenturyLink, but after seeing this article, it appears it would be fruitless. To all making the q.com to myctl.net transition, please know that I feel your pain — deeply.