Residents from across the city shared their perspectives on a wide range of municipal initiatives and service areas that will be used to inform future policy decisions, improve resource allocation, and enhance the overall responsiveness of city operations

The city of Battle Ground recently completed a community survey aimed at gathering feedback from residents about the quality and effectiveness of city programs and services.  Residents from across the city shared their perspectives on a wide range of municipal initiatives and service areas that will be used to inform future policy decisions, improve resource allocation, and enhance the overall responsiveness of city operations.

The five-page survey, conducted by ETC Institute, was mailed to a random sample of households throughout the city of Battle Ground in January 2025.  More than 400 residents participated in the survey, offering valuable input on areas such as public safety, parks and recreation, transportation, housing, public works, and customer service.

Key findings from the survey include:

• Top-rated city service areas – Residents gave the highest marks to:
  • Quality of police services, 72% satisfaction
  • Quality of sewer services, 64% satisfaction
  • Quality of customer service, 63% satisfaction
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• Priorities for Investment:
  • Overall maintenance of city streets
  • Effectiveness of economic development efforts

Additionally, the survey participants shared a strong interest in investing in a pool or aquatic center (67%) and new pathways and walking trails (66%) as top priorities.   

“This survey is a valuable tool for understanding how residents experience city services and where we can improve,” said Deputy City Manager Rob Ferrier.  “We are committed to using this feedback to guide our strategic planning, aligned with the needs and priorities of our residents.”

The Battle Ground City Council extends its sincere thanks to every resident who engaged in the survey.  The city is truly grateful for residents’ time, insights and ongoing partnership in helping shape a stronger, more vibrant Battle Ground.

A full report of the survey results is available at www.cityofbg.org/CitySurvey.

Information provided by the city of Battle Ground.