The new website was developed by putting the user experience first
VANCOUVER – On Wednesday (Sept. 6), the city of Vancouver will launch a new website to replace its current website located at cityofvancouver.us.
“The domain may be the same but the site’s features and overall experience will be completely different,” said Communications Director Laura Shepard. “User experience and data drove every decision in the development of the new site.”
The new website was developed by putting the user experience first. Using analytics and data, the city learned that when users visit its website, they are primarily visiting to pay a bill or fee, apply for a job, get a permit or complete some other service-oriented activity. In response, the website now provides faster and more intuitive access to tasks and information searched for by site users. The new site will continue to feature information about city services, projects and initiatives, boards and commissions, volunteer opportunities and more. Some of the new features include:
- An accessibility menu that enables users to select how they want to consume the content. Features include adjustable font sizes, color contrast options, dyslexia-friendly text adjustments and other features to create an inclusive online experience for users.
- A translation tool that offers the option to instantly translate most content into 103 languages.
- Improved search, navigation and design to help users to find the information they need quickly and with minimal effort.
- An Open Data Hub that will provide easier access to publicly available data published by the City.
“Our current site, which averages more than 100,000 visitors a month, was built twelve years ago and lacks some of the functionality and accessibility features users expect and that meet the needs of our rapidly growing and diversifying community. It had a great run, but our current site is well past its useful life,” said Shepard.
Once the new site is live, visitors can use the site’s feedback form to tell us what they think. Feedback is invaluable as the city works to continuously improve access to information and services on its website.
Information provided by city of Vancouver.
Also read:
- WA Senate Republicans unable to stop income tax bill now headed to governor’s desk
Washington lawmakers narrowly approved a new income tax on households earning over $1 million, setting the stage for court battles and a statewide initiative campaign. - 17th District lawmakers Kevin Waters and David Stuebe decry passage of state income tax bill after marathon floor debate
Reps. Kevin Waters and David Stuebe condemn Senate Bill 6346, warning the new state income tax sends more money into the general fund without real reform, risks expanding to every family, and ignores Washington’s affordability crisis. - Opinion: Washington’s fight for liberty
Conservative columnist Nancy Churchill argues that despite the passage of a new 9.9% state income tax, signs of shifting political momentum in Washington state give reason for hope and continued action. - 18th District Reps. Stephanie McClintock and John Ley denounce passage of state income tax
Following a marathon 24-hour House floor debate, 18th District Reps. Stephanie McClintock and John Ley denounce Senate Bill 6346, a new 9.9% state income tax on household income above $1 million, warning it could expand broadly, harm Washington’s economy, and face serious constitutional challenges. - County pays $7.5 million to widow of VPD Officer Donald Sahota
Clark County has agreed to pay $7.5 million to the widow of Vancouver Police Officer Donald Sahota to resolve a negligence lawsuit following the 2022 incident where a sheriff’s deputy mistakenly shot the off-duty officer during a confrontation with a robbery suspect. - Opinion: Brandi Kruse and I are feeling discouraged but we’re planning to continue advocating for political change. Will you?
Clark County Today Editor Ken Vance reflects on a discouraging week in Washington state politics, echoing Brandi Kruse’s frustrations over Democrats’ state income tax victory and local decisions on transit and ICE while urging conservatives not to give up on advocating for political change. - OII passes 60-day point in Vancouver Police Department use of deadly force investigation
The Washington State Office of Independent Investigations is just past 60 days into its investigation of a Vancouver Police Department use of deadly force involving officers Sean Donaldson and Christopher Holmquist and the death of 44-year-old Perry J. Sellars after a late-night disturbance call on NE 46th Street.
