Sarah Bang is a credit union system veteran with nearly 40 years of experience at all levels of the industry
National Credit Union Administration Chairman Kyle S. Hauptman has appointed Camas resident Sarah Bang as NCUA Chief of Staff and Senior Policy Advisor. She has served as Hauptman’s Senior Policy Advisor since he joined the Board in December 2020.
“Sarah brings a wealth of knowledge and experience to this role,” Chairman Hauptman said. “Her experience managing credit union service organizations, along with her knowledge of the credit union industry, regulations, and policy administration, will be of immense value as we work to improve the regulatory environment for current and future credit unions.”
Bang is a credit union system veteran with nearly 40 years of experience at all levels of the industry. Prior to retiring in 2017, she was the Executive Vice President of Industry Relations at CO-OP Financial Services.
Before joining CO-OP, Bang was the President/CEO of Financial Service Centers Cooperative Inc. (FSCC), a credit union shared branching and payments network with branches in all 50 states and five countries. FSCC was in six states with less than 100 branches when she became CEO. During her tenure, FSCC grew to over 3,300 branches and 2,200 full service financial kiosks giving 50 million members real-time access to their credit union accounts.
While at FSCC, Bang leveraged the shared branch technology to include P2P text banking, 24-hour call center services, and remote deposit capture services. She also converted FSCC from a for-profit structure to a cooperative to maximize engagement and benefits for owners.
Bang’s previous experience includes management of credit union service organizations including a regional shared branch and ATM network, an item processing center, and companies providing insurance, mortgage processing, call center, and auditing services to credit unions. She was a frequent speaker at conferences around the country and facilitated dozens of strategic planning sessions for institutions of all sizes.
In 2014, she received one of the highest honors in the credit union movement — the Herb Wegner Memorial award. In 2022, Ms. Bang was one of the first inductees in the Credit Union Museum’s Herstory exhibit for her contributions that propelled the credit union movement forward. She is also an inductee of the Credit Union Service Organization Hall of Fame.
Bang holds a Bachelor of Arts degree and a Bachelor of Science degree from the University of Wisconsin-Madison.
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