City/County Telecommunications Commission seeks community feedback on cable television and broadband services

Through the survey, the commission hopes to learn what residents think about Comcast’s cable service

VANCOUVER – Starting Friday (May 28), a random sample of Vancouver and Clark County households will receive mailed surveys from the City/County Telecommunications Commission requesting feedback about their experience with Comcast cable television and broadband services.

Through the survey, the commission hopes to learn what residents think about Comcast’s cable service, even if they are not currently a Comcast subscriber, and what they may want related to future cable communications.

Comcast provides cable television services in Vancouver and Clark County as part of a 10-year franchise agreement granted in July 2013. The results of this community needs assessment survey will be used to inform recommendations the City/County Telecommunications Commission will make during cable franchise negotiations with Comcast that will begin later this year or early next year.

Residents receiving the survey may contact the City/County Telecommunications Commission to receive a link to fill out the survey online or to receive a Spanish language version. The contact information will be provided in the mailed survey.

Individual survey responses will remain anonymous, and the information gathered from households will be reported out as a group.

The eight-member City/County Telecommunications Commission is a volunteer board that advises the Vancouver City Council and the Clark County Council on all matters related to the cable television franchise agreement with Comcast.

For more information about the commission, visit www.cityofvancouver.us/tc.

Information provided by Clark Co. WA Communications.

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