The change comes alongside the city’s recent transition to ePlans, a 100 percent digital permit application and plan review process
VANCOUVER — Effective July 15, the city of Vancouver’s Permit Center counter will open starting at 9 a.m., instead of 8 a.m. The change comes alongside the city’s recent transition to ePlans, a 100 percent digital permit application and plan review process.
“As the city’s online resources become more robust, the demand for in-person counter hours has decreased,” said Development Review Manager Jason Nortz. “However, we’re excited to provide our customers with a 24 hours a day, seven days a week opportunity to access our services through the online ePlans system.”
ePlans is a web-based system for electronic plan review that provides a convenient central hub for development project groups (including applicants and city reviewers) to communicate and complete the entire plan review process online, from the initial application stage to the final approved plan set. Electronic submittals reduce the need for physical trips to Vancouver City Hall to drop off or pick up plans or make payments, and reduce the need to print hard copies. Customers can also check the status of their submittals or review at any time.
The city has invested significant time in developing a more robust online resource guide, tools and in-person training to support customers in making the switch to ePlans. Customers can visit www.cityovancouver.us/ePlans for tutorial videos and step-by-step instructions. In-person training is also available and can be customized for businesses. Interested customers can contact Lisa Eruhow-Hagan at Lisa.Eruhow-Hagan@cityofvancouver.us or (360) 487-7688 to schedule training.
New Permit Center Hours as of July 15:
- 9 a.m. to 4 p.m. Monday – Friday
- Closed from 12:30 to 1:30 p.m. daily
Information provided by city of Vancouver.